PROTECT YOURSELF FROM SCAMS
Protect Yourself from Common Scams
At Grand Win Lotto, your safety is our priority. Scammers sometimes try to take advantage of lottery players. We want to help you recognize and avoid these scams so you can enjoy a safe experience. Here are some tips on how to protect yourself.
1. Beware of Fake Winning Messages
- We Don’t Contact You About Winnings: We will never call, text, or email you saying you’ve won a prize. You must check the results on our website to know if you have won.
- Scammers May Pretend to Be Us: If someone contacts you claiming to be from Grand Win Lotto and asks for your personal details or money, it’s a scam. Do not respond or share any information.
2. Never Pay to Claim a Prize
- No Extra Fees: If you win, we will send your prize directly to your Mobile Money account without any extra charges. We will never ask you to pay anything to receive your winnings.
- Ignore Payment Requests: Scammers may ask for “fees” or “taxes” to claim your prize. This is not true. If you receive such a request, ignore it and report it to us.
3. Protect Your Personal Information
- Only Use Our Official Website: Always buy tickets and check results only on our official website. Do not use third-party sites or apps claiming to be affiliated with us.
- Keep Your Details Private: Never share your Mobile Money details, personal information, or password with anyone. Grand Win Lotto will never ask for this information outside of our secure payment process.
4. Be Aware of Phishing Scams
- Don’t Click on Suspicious Links: Scammers may send messages or emails with links that look like they come from us. Only use links from our official website or trusted sources.
- Look for Signs of Phishing: If an email or message looks fake or asks for personal details, it’s probably a scam. Delete it immediately and do not respond.
5. Check for Authenticity
- Verify the Source: If you receive any message about Grand Win Lotto, make sure it’s from our official contact number or email. If you’re unsure, visit our website or call our support line directly.
- Look for Our Logo and Details: Scammers often create fake websites or messages. Make sure you’re on our official website with the correct logo and details.
What to Do if You Think You’re Being Scammed
- Don’t Engage: Do not respond to suspicious messages, calls, or emails. Block the sender and ignore their messages.
- Report It: Let us know if you receive a suspicious message claiming to be from Grand Win Lotto. We will investigate and take action to protect our players.
- Contact Us: If you’re ever unsure about a message or request, click here to contact us. We’re here to help.
Stay Safe and Play Smart
Remember, the only way to play and win with Grand Win Lotto is through our official website. Don’t trust messages that seem too good to be true, and always keep your personal information secure.
Thank you for playing responsibly and safely with Grand Win Lotto.