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Privacy Policy

At Grand Win Lotto, we care about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you agree to this policy.

1. Information We Collect

  • Personal Information: When you buy a ticket, we collect your name, phone number, and Mobile Money account details.
  • Website Information: We collect information about how you use our website, such as which pages you visit and your IP address.

2. How We Use Your Information

  • We use your information to:
    • Process your ticket purchase and confirm your numbers.
    • Pay your winnings if you win.
    • Improve our website and services.
    • Send you updates about the lottery, such as upcoming draws or results.

3. Who We Share Your Information With

  • We do not share your personal information with third parties unless:
    • We have your permission.
    • It is needed to comply with the law.
    • It is needed to protect our rights or the safety of our users.

4. How We Protect Your Information

  • We use secure systems to keep your information safe.
  • Only authorized staff have access to your information.
  • We store your data securely and take steps to prevent unauthorized access or misuse.

5. Your Rights

  • You can ask us to:
    • Show you the information we have about you.
    • Update or correct your information if it is wrong.
    • Delete your information from our system (unless we need it for legal reasons).
  • To make any of these requests, please contact us.

6. Cookies

  • Our website uses cookies to improve your experience and remember your preferences. Cookies are small files stored on your device.
  • You can choose to disable cookies in your browser settings, but this may affect how our website works for you.

7. Changes to This Policy

  • We may update this privacy policy from time to time. If we make any changes, we will post them on this page.
  • By continuing to use our website, you agree to the new policy.

8. Contact Us

Thank you for trusting Grand Win Lotto. We are committed to protecting your privacy.